Frequently Asked Questions

Question

Where can I purchase an exA-Arcadia ARC-1 upright cabinet?


Answer

In North America, contact the following distributors: AVS Companies, Birmingham Vending Company and Shaffer Distributing. In Europe, contact Bandai Namco. For the Middle East region, contact ASI.

Question

Can portrait (vertical) exA-Arcadia titles be played on a landscape (horizontal) screen orientation?


Answer

Yes, all portrait (vertical) oriented exA-Arcadia titles have landscape (horizontal) orientation display modes.

Question

How fast is the input lag on exA-Arcadia?


Answer

exA-Arcadia leads the video game industry with the fastest controls response time of any arcade, console or PC platform. Utilizing our latest tech and new JVS’ IO board, titles on exA-Arcadia are as quick as 0.25 frames of lag. exA-Arcadia is able to achieve 1 frame of input lag even on Unity and Unreal Engine. 80% of titles on exA-Arcadia are 2 frames of input lag or less. (as of December 2022)

Question

When will an exA-Arcadia game be released on another platform?


Answer

exA-Arcadia only produces games for commercial usage on the exA-Arcadia platform for the amusement industry. exA-Arcadia is not licensed to manufacture games on any console, PC or smartphones.

Question

Can I use an exA-Arcadia system with PC or console USB controllers?


Answer

The exA-Arcadia system is only compatible with the arcade industry JVS connection standard and does not work out of the box with PC or console controllers. Products from other manufacturers such as the IONA-US support PC controllers usage. Please contact those manufacturers for more information.

Question

Which Japanese arcade cabinet model is the best for exA-Arcadia installations?


Answer

For Japanese LCD cabinets, a Vewlix Diamond Black provides the best horizontal and vertical orientation experience. VGA compatible CRT cabinets will provide the most responsive games at SD resolutions.

Question

Does exA-Arcadia output an analog video signal?


Answer

The exA-Arcadia system does not natively output any analog video signals. A Digital Analog Converter (DAC) is required to output an analog video signal. Very affordable solutions are available on Amazon and other sites.

Question

Are exA-Arcadia game posters or printed materials available for purchase?


Answer

exA-Arcadia is not licensed to sell posters or printed materials separate from game kits.